Effective Date: July 31, 2026
Thank you for shopping with Tivon.pk. We are committed to delivering your order safely and on time. Please review our Shipping Policy below.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation or order verification.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation message with tracking details (where available).
2. Shipping Time
Estimated delivery times are:
- Major Cities in Pakistan: 2–5 business days
- Remote Areas: 4–7 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and selected delivery method.
- We may offer Free Shipping on selected products or promotional campaigns. Any such offer will be clearly displayed on our website.
4. Order Tracking
If tracking is available, you will receive a tracking number once your order has been dispatched. You can use this information to track your shipment through the courier service.
5. Delivery
Please ensure that the shipping address and contact information you provide are accurate.
If a delivery attempt is unsuccessful due to incorrect information or the recipient’s unavailability, additional shipping charges may apply for re-delivery.
6. Damaged or Missing Items
If your order arrives damaged, incomplete, or you receive the wrong product, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.
7. International Shipping
Currently, Tivon.pk ships only within Pakistan, unless otherwise stated on our website.
8. Contact Us
If you have any questions about shipping or your order, please contact us:
Tivon.pk
Website: www.tivon.pk